Manager - Collision Repair Operations
Company: Penske
Location: El Paso
Posted on: February 4, 2025
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Job Description:
Position Summary: The Manager - Collision Repair Operations will
provide leadership, guidance, expertise, development, and support
to the Collision Center Managers. Whether launching a new
operation, or working shoulder to shoulder with a seasoned
operation, this position is dedicated to the growth and
profitability of the collision centers and the overall business
unit. This role serves as a liaison between corporate collision,
field leadership, and field collision to ensure the vision is being
met with consistent execution. The Manager - Collision Repair
Operations focus includes throughput and efficiency gains, manpower
and training oversight, standardization of process and execution,
and topline revenue opportunities that include business mix,
estimation, and labor/parts rating. As the trusted advisor, this
role perpetuates success in revenue growth, profitability, and the
development of the business unit. Major Responsibilities: • Execute
upon our collision development strategy at the local field level •
Implement decisions/actions from cross-functional leadership teams
that drive profitable growth and increased capabilities • Implement
the operational requirements needed for the expansion of our
footprint into new markets and products • Oversee the needs,
preparation, and launch of new locations with speed and agility,
followed by consistent support to identify and address requirements
or constraints for sustainable growth and ensure alignment of local
operators • Optimize the performance of business operations and
individual functions with emphasis on enhanced repair capabilities
and increased throughput by sharing and directing key collision
processes and capabilities • Monitor compliance with all repair
techniques, policies, and procedures to identify gaps and
opportunity areas within the current structure and share with the
leadership team to develop an action plan for continuous
improvement • Provide expert consultation to the business on key
insights and collaborate with leadership on decisions • Drive
collision process, practice, and quality across the enterprise
through network alignment that enables measurement and
accountability with key focus on standardization • Leverage the
drivers of collision excellence to assess standards of performance
and work directly with local operations on improvement areas •
Continually scan operational content looking to optimize collision
performance and share best practices with leadership • Partner with
respective organizational functions and field leadership to ensure
that we hire from a diverse talent pool and approach the retention,
development, and promotion of high performing associates with
unrelenting focus to ensure we have the best talent across the
enterprise • Foster a shared commitment and stewardship to bring
new talent into the industry and the organization • In
collaboration with Maintenance Training and Learning & Development,
mature our training and development to maximize the strengths and
skillsets of our team • Actively maintain a working knowledge of
changing industry trends, technologies, and regulations to promote
innovation and deliver world-class collision offerings that are
cutting-edge and customer-centered • Explore, define, share and
deploy these new products and services that fulfill the needs of
new and existing customers • Other projects and tasks as assigned
Qualifications: • Bachelor's Degree preferred. If no degree,
equivalent work experience is required • 5 years of
general/departmental management experience with P&L
responsibility. Industry experience is helpful • Intermediate
knowledge of collision repair • Prior experience leading teams •
Strong analytical skills • Must have project management,
maintenance management, and sales management skills/experience •
Proficiency in Microsoft suite • Strong communication skills, both
written and verbal • Vendor management/sourcing skills • Strong
collaboration & organizational skills; ability to navigate
cross-business functions • Regular, predictable, full attendance is
an essential function of the job • Willingness to work the required
schedule, work at the specific location required, complete Penske
employment application, submit to a background investigation (to
include past employment, education, and criminal history) and drug
screening are required. Physical Requirements: -The physical and
mental demands described here are representative of those that must
be met by an associate to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. -The associate will be required to: read; communicate
verbally and/or in written form; remember and analyze certain
information; and remember and understand certain instructions or
guidelines. -While performing the duties of this job, the associate
may be required to stand, walk, and sit. The associate is
frequently required to use hands to touch, handle, and feel, and to
reach with hands and arms. The associate must be able to
occasionally lift and/or move up to 25lbs/12kg. -Specific vision
abilities required by this job include close vision, distance
vision, peripheral vision, depth perception and the ability to
adjust focus. Penske is an Equal Opportunity Employer About Penske
Truck Leasing/Transportation Solutions Penske Truck
Leasing/Transportation Solutions is a premier global transportation
provider that delivers essential and innovative transportation,
logistics and technology services to help companies and people move
forward. With headquarters in Reading, PA, Penske and its
associates are driven by a dedication to excellence and a
commitment to customer success. Visit Go Penske to learn more. Job
Category: Other Corporate Job Family: Common Address: 1 Butterfield
Place Primary Location: US-TX-El Paso Employer: Penske Truck
Leasing Co., L.P. Req ID: 2417316 Date posted: 02/04/2025
Keywords: Penske, El Paso , Manager - Collision Repair Operations, Executive , El Paso, Texas
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